I shipped off the busted 360 yesterday. Microsoft claims a 2 day turn around from the time they receive it. It’s costing me $139.90 plus shipping to get it fixed, which sucks. The good news is that there is a new 90 day warranty on it after the repairs.
The agent I spoke to on the phone was very nice and profesional. Patient too, as my Skype seemed to be acting up a bit, he kept saying we had a bad connection, although I could hear him fine.