Pretty much every experience I’ve had in the last year with T-Mobile has been wonderful. Each time I’ve spoken to a rep over the phone or gone into the local store with a question I’ve come out of the experience pleasantly surprised. After hearing horror story after horror story about every other telephone company it’s a pleasure to deal with the polite people who are willing and able to help with my questions and changes to my service plan.
I’m going to stop now before this turns into some sort of strange viral commercial. Which it basically is… I don’t have anything important to say or any tips or tricks for this post. I just had a nice experience at a retailer in an industry that is famous for its rude service reps and thought I’d let everyone know.