xxx@mycingular.blackberry.net “address rejected” explained

One of the execs at work suddenly stopped receiving emails on his blackberry today.  After some testing it was determined that his blackberry account was being returned with a 550 Address Rejected error.  Thanks to this blog entry I was able to get him going again.

Basically what has happened, if you don’t feel like following the above link, is that AT&T has stopped forwarding mail to mycingular.blackberry.net.  All you need to do to correct this is replace mycingular with att.  Like so, xxx@att.blackberry.net instead of xxx@mycingular.blackberry.net.   Ta-da, email is working again.  Thank you Ken Hanscom for blogging about this, as I’m not a blackberry user and never got the email explaining the cut off date for the mycingular server.

Still happy with T-Mobile customer support

Pretty much every experience I’ve had in the last year with T-Mobile has been wonderful. Each time I’ve spoken to a rep over the phone or gone into the local store with a question I’ve come out of the experience pleasantly surprised. After hearing horror story after horror story about every other telephone company it’s a pleasure to deal with the polite people who are willing and able to help with my questions and changes to my service plan.

I’m going to stop now before this turns into some sort of strange viral commercial. Which it basically is… I don’t have anything important to say or any tips or tricks for this post. I just had a nice experience at a retailer in an industry that is famous for its rude service reps and thought I’d let everyone know.